Privacy Policy
Express Mercantile has always respected the privacy of individuals. It will continue to do so by treating all personal information as confidential and by handling it in accordance with the Privacy Act and the National Privacy Principles.
During the course of its activities, Express Mercantile will collect, record, use and disclose personal information about natural persons who are -
- a customer of Express Mercantile or a director of a company that is a customer of Express Mercantile;
- a debtor, guarantor or referee of an Express Mercantile customer or supplier;
- a contractor or supplier of goods and services to Express Mercantile; or
- a solicitor or other professional consultant engaged by Express Mercantile.
Mostly, information comes direct from the persons or from their agents or intermediaries. Sometimes, it comes from third parties with a connection to the person. The type of information collected will vary considerably depending on the nature of the arrangements with Express Mercantile and the person's connection with the arrangements. It may include information about -
- name, address and contact details;
- date of birth, driver's license particulars etc;
- employment and/or business history; and
- financial circumstances, income and history.
The purpose for which the information is collected, as well as its nature can result in some personal information being disclosed to parties outside of Express Mercantile but only where there is a valid reason for that to happen. External parties to whom information may be disclosed include (but are not limited to) -
- auditors, solicitors, and other professional consultants;
- suppliers, insurers, repairers and contractors;
- trade, commercial and/or mercantile agents and auctioneers;
- insolvency practitioners such as Administrators, Receivers, Liquidators;
- insurers, insurance brokers, insurance assessors and inspection agents;
- vehicle registration authorities, motor clubs etc; and
- Government Departments or Agencies (where required or authorised by Law).
As a matter of course, Express Mercantile will require anyone to whom personal information is made available to respect the privacy of the person to whom it relates.
Persons who want to know what personal information Express Mercantile holds about them and how it has been used are invited to send a written request to The Privacy Contact Officer, Express Mercantile -
Any complaints or concerns should also be directed to The Privacy Contact Officer.