To provide and maintain a quality of service that exceeds our clients expectations...

Who are we

Express Mercantile originally commenced trading under a partnership structure in December 1991 and formally incorporated and commenced trading on 1 July 1993 as Australian Legal Support Group Pty Ltd ACN: 060 481 978 trading as Express Mercantile.

The company comprises of professionals with substantial experience and expertise in process serving, repossessions, investigations, and skip tracing.

Express Mercantile is one of Australia's largest and respected Commercial and Private Inquiry Agencies serving and providing field support services to some of Australia's major legal, financial and corporate organisations.

As part of our growth strategy, Express Mercantile made a number of strategic acquisitions in 2001. Effective from 1 February 2001, Parramatta Mercantile Services and 1 March 2001, The Hunter Group (Sydney) have been incorporated into the Express Mercantile Group.

These mergers have empowered Express Mercantile to expand its operations utilising our joint labour and technology resources. This in turn greatly increased our range and level of services to our clients.

Directors Profile

Ismail Gani - Company Director and Secretary

Ismail's qualifications include Bachelor of Commerce degree, Bachelor of Laws degree and a Master of Business Law degree.

He is admitted as a Solicitor and Barrister of the Supreme Court of New South Wales and High Court of Australia. He is a member of the Law Society of NSW, Australian Institute of Credit Management and Australian Institute of Management.

He is responsible for the administration of the company.

Alexander Caruana - Company Director

Alex is a Master License Holder (Commercial and Private Inquiry Agent) license number 409402101 and is licensed to carry out Process Serving, Debt Collection, Repossession of Goods, Surveillance of Persons and Investigation of Persons and has been involved in the industry for over 20 years. He is the National Vice President (Administration) of the Institute of Mercantile Agents Limited and a Justice of the Peace for New South Wales.

He has attained a Certificate III in Financial Services (Mercantile Agent), Certificate III in Investigate Services and a Certificate IV in Training and Assessment. He is responsible for the day-to-day operations across all products, sales, marketing and training.

Resources

  • Member of Institute of Mercantile Agents Ltd (visit the IMAL website)
  • Debt Collection Guideline for Collectors and Credtors - PDF (File size: 0.9 MB) - Download
EXPRESS MERCANTILE

TRAINING AND RESOURCE MATERIAL

Agents Compliance Training

Employee Compliance Training

Resources

Quality Endorsed Company
ISO 9001:2008
Certificate # QEC23702
Download our services brochure
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